Categories
troubleshooting

Delegating Access on Reseller-Created Accounts Fails

TL;DR: No. Only ‘normal’ GoDaddy accounts can delegate access. If the GoDaddy account was created through a reseller (such as Google Workspace Purchase Partner), then the resulting GoDaddy account cannot delegate access. I am sorry but as checked with the team the delegate access could be provided to GoDaddy account only not workspace or reseller […]

Categories
guides troubleshooting wordpress

Clearing Caches

If your website loads, but just looks miserable (plain white background, not your fonts, etc), or is not showing edits you recently made on the site – it is probably an issue with an outdated cache in your website or on your web host. My experience with caches is primarily in WordPress sites, so this […]

Categories
troubleshooting wordpress

WordPress JS/CSS files 404’d

The site was reporting many JS/CSS files as 404 (this was with the MMR plugin, but I’m pretty sure that was coincidental). Switching to a twenty* theme with 0 plugins enabled didn’t result in any change, so it seemed like a caching issue. There was a normal install of WP Super Cache, as well as […]

Categories
guides troubleshooting

Git Repo Size

I had a private Bitbucket repo that was complaining I was over the soft limit of 1GB. I thought I had remembered cleaning up my commit history a long time ago to re-size this repo, but it was still showing in the Bitbucket/<user>/<repo>/admin that it was over 1GB. The repo definitely wasn’t taking up that […]

Categories
troubleshooting

Enable SSH Access for Bluehost Hosting

TL;DR: Contact support. Longer… After both importing and authorizing your key in cPanel, you try to connect by using the username found in the top-right of cPanel: So you double and triple check the Bluehost docs, trying to see what you might have missed. Is there another setting you have to flip for this to […]

Categories
guides troubleshooting

Too Many Redirects error on WordPress Site

Yesterday, a site I was helping with had an issue where requests were erroring out with a browser message saying there were too many redirects or an infinite redirect loop. The site had been working for months, and no one could recall making any changes to the site since the last known working state. The […]